We are HelpGrid
On-demand 24/7 Call Center supporting Phone, Email and Chat
Established in 2014, currently supporting 30,000 clients every day, across 8 countries.
Headquartered in Delaware, with customer service champions distributed around the world, HelpGrid offers unparalleled cloud-style agent scaling to support your ever-changing needs.
Full Customization, Flexibility and a fanatical commitment to Exceeding Customer's Expectations, are the three principals that continually shape our DNA.
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Supports all customer touchpoints
Phone, Email, Chat and custom ERP integrations. -
Automatic Scaling
Avoid paying for agent resources you don't need. -
24/7 and Fully Redundant
Globally distributed work-force, 100% uptime.
Choose HelpGrid
Highly skilled work-force
All agents combine high EQ (Emotional Intelligence), love of technology, accounting skills and proficiency in CRM.
Comprehensive on-boarding training
From simple call scripts to 6-week long training programs, we take the necessary time to ensure all agents are fully trained on your business.
Pay as you go
No setup fees, no commitment, no catch. Its all about results.
Pricing Plans
Competitive pricing plans to fit your unique needs
Pro
- Shared Agents
- Pay as you go
- Up to 100 calls a day
- Unlimited emails
- Live chat included
Gold
- Dedicated Agents
- Fixed pay
- Unlimited call minutes
- Unlimited emails
- Live chat included
- CRM/ERP Integration
Platinum
- Same as Gold, plus:
- KPI compensation plan
- Hands-on customization
- Dedicated account manager
- Ongoing BPO Consulting
All Plans Include:
30 days money back guarantee // FREE Setup // Integration Help // 24/7 Email support
Activate on-demand Call Center
Get HelpGridHighly Recommended
Exceeding Customer's Expectations for 3 years!
"Quick and helpful Customer Service. Great to work with these guys!"
Jerry Scroggins
"5 STARS and an A+. I don't know how you can improve on that. "
Jim Martin
"A pleasure in a time where service is left out of the job."
Cleveland Feemster
Contact Us
Learn how we can help solve your problems
HelpGrid
+1 302-200-4456 | UK: +44 1704 320446
Unit 2D, Fingal Bay Business Park, Balbriggan,
Co. Dublin, Ireland, K32WC52
Request a callback
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